Schedule/Sessions

Breakfast

Insurance Industry Primer - MANDATORY

Claims College presents a unique educational experience created by and for industry professionals. To set the stage for these intensive three days of learning, several senior level claims executives will present on 10 important insurance topics for 15 minutes each:

1. Insurance 101
2. Types of P&C Companies
3. Key Ratios 
4. Reinsurance
5. Reserves
6. Stakeholders in the Claim Process
7. Risk Management
8. Fraud
9. Determining Coverage
10. Negotiating Settlements

Break

Foundations of Privacy 101

• Speakers:

• Christa Johnson, Gallagher Bassett

• Theodore Schaer, Zarwin, Baum, DeVito, Kaplan, Schaer & Toddy

This course will provide a general overview of the development of data privacy. The course will cover types of information that is protected, the processing of personal data and information risk management principles that impact organizational risk. The course will cover the lifecycle of privacy data from collection, use, disclosure and retention to destruction and the risks associated with each phase. The course will also cover information security and the safeguarding of personal information including ISO security standards and common security controls.

Lunch

Anatomy of a Data Breach

• Speakers:

• Marissa Olsen, Aspen Insurance

• Dale Schulenberg, Tokio Marine HCC

This course covers the five stages of a cyber breach: (1) Preparation; (2) Detection and Analysis; (3) Containment, Eradication, and Recovery; (4) Post-Incident Activity; and (5) Reporting. The course will provide an in-depth analysis of the necessary steps and activities for each stage, the identification of employees and outside experts involved in each stage, associated costs and damages and risks to the organization. The course will generally cover the tools that are available to accomplish the tasks for each stage.

Break

Understanding Threats and Vulnerabilities

• Speakers:

• Richard Gatz, Arch Insurance Group Inc.

• Steven Greenawalt, CYBIR

Networking Reception